Questions people ask us
Why do you not show rates on the site?
A rate depends on your file, the program and the day, and advertising one comes with rules about what else must be said. We give you real numbers in writing after we review your documents.
What is a pre-approval review?
We look at your documents the way a lender will and tell you what you can plan around. It is not an approval and not a commitment to lend.
What documents will you need?
Usually pay records, bank statements and identification. We send a checklist and a secure link, and we never ask for those through a web form.
Does a broker cost more than a bank?
We show you the costs of each option in writing so you can compare them yourself instead of taking anyone's word for it.
What if my credit is not perfect?
Call and tell us where things stand. We will say honestly whether we can help now or what would need to change first.
Where are you licensed?
We can only help with property in the states listed on our Licensing and Disclosures page.